Service Support

If you are experiencing a service issue with your equipment, please fill out the below form. Please fill out all sections marked with *.

If you know whether your machine is still in warranty, please note this in ‘any further details’ section of the form.

Please note, we are unable to guarantee a specific timeframe the engineer will visit, they may come at any time during your opening hours unless previously agreed otherwise.

The warranty covers component failure or a manufacturing defect.

The Warranty does not cover blockages, adjustments, scale damage, services issues or misuse/abuse to the equipment.

Any non-warranty call outs will be chargeable at our standard call out and labour charges.